Wednesday, August 19, 2009

AARP-- Where The Customer is Always Wrong

Last week, many of you saw the video of a Dallas AARP town hall meeting on health care that AARP officials ended early after the audience raised too many objections. The woman leading the meeting, for instance, tried to shut up audience members who said they disagreed with her when she made assumptions about what she thought they would agree with her on. At one point, a man summed it up by asking,

“Do you guys work for us, or do we work for you?”

As bad as the video made AARP look, on some level, you could write it off as an instance of a local AARP representative getting frustrated and simply not having the experience or temperament to deal with an audience that was pushing back against her talking points. That's why I found it much more damning when I saw AARP vice president and spokesman Drew Nannis appearing on Fox (clip below).

Not only does he refuse to apologize for the woman's behavior, but he dismisses those dues-paying AARP members as "a bunch of people yelling..." [snip]

AARP is not an organization that represents its members, but a group that treats its members as dupes so it can suck up their money and use it to advocate a liberal policy agenda supported by its Washington leadership...

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